The Support People Brochure
Referral Form
Client Service Charter
Download Client Service Charter
Feedback and Complaints
Download Complaints Information Statement
Download Feedback & Complaints Form
Privacy
We understand your privacy is important and have developed a Privacy Policy in line with the Australian Privacy Principles.
Our policy is to respect your privacy. In order to provide you with the best possible service, we need to collect and hold personal and sensitive information about you. This information enables us to:
- Contact and communicate with you
- Provide you with quality care
- Provide adequate response in the event of an emergency
- Assess health and safety risks posed to you and our staff in certain situations
- Keep accurate records about you and your personal goals; and
- Review the performance of our staff and improve our service by identifying staff training needs.
Our Privacy Policy is available here or you can request a copy from us.
Service Agreements and Pricing
Download Price List 1 July 2023
Download Participant Service Agreement
Download Participant Service Agreement Support Coordination
Volunteers
Download Volunteer Involvement Policy Statement